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FAQ

Do you ship to my state? 

TIPXY is a platform that partners with various retailers in different states. Alcohol laws are complicated and constantly changing, for now, we don't ship to the following states:

Alabama
Alaska
Hawaii
Illinois
Kentucky
Maine
Massachusetts
New Hampshire
North Dakota
South Dakota
Oregon
Utah
Washington

I can't find a specific product!

Let us know, we'll get right on that, email us at GETrightONthat@tipxy.com

What is your return policy like?

Head over to the refund & returns page for the full rundown, you'll find it here.

Do I really need to be 21 to accept my order?

Yes, we advise shipping to your place of business if possible to ensure the box gets signed for. After three attempts, the delivery companies get tired of trying to deliver the box to you and send it back to us. Then we have to charge you for the extra shipping and admin costs which really sucks for everyone. 

How much is shipping?

FREE, unless the order is less than $100, than it is $14.95.

How quick to you ship?

Quick. Most of our orders ship out in 2 business days or less, transit time varies based on what state you are in.

Do you ship internationally?

Nope.

Can I call you?

At this time we are only corresponding via email...but don't worry, you'll get a response super quick during regular business hours (M - F 8:00 AM - 5:00 PM) and less than super quick all other times.

How can I reach you?

You can send an email about anything to anything@tipxy.com, for all other enquiries please email everything@tipxy.com and we will get back to you shortly.